Role Overview
A dynamic opportunity for a part-time UX Design Researcher to join an innovative educational technology startup. This role offers hands-on experience in transforming user experience through direct customer interaction and design improvement.
Key Responsibilities
- Conduct customer support interactions to gather user insights
- Analyze and log customer interactions to identify UX pain points
- Develop automated user flows and prompts to enhance product usability
- Utilize design tools like Figma to implement user-centric design solutions
- Participate in sales and onboarding processes to understand user journeys
Requirements
- Currently studying or transitioning into digital UX
- Basic proficiency in Figma
- Strong observational and analytical skills
- Proactive approach to identifying improvement opportunities
- Comfort with customer-facing interactions
