Role Overview
An exciting apprenticeship opportunity at JCT600 Porsche Centre York to develop professional skills in automotive customer service and vehicle maintenance coordination.
Key Responsibilities
- Provide professional customer greeting and service experience
- Schedule service appointments and communicate vehicle service needs
- Liaise between customers and service technicians
- Manage customer communications and service progress tracking
- Coordinate parts department interactions
- Utilize computerized service management systems
- Maintain organized service reception area
Training and Development
This comprehensive 15-month apprenticeship includes structured training with Calex UK Training Academy, providing both practical experience and professional qualification.
Requirements
- Aged 16 or older
- GCSE Grade C/4 or equivalent in Maths and English
- Strong communication and interpersonal skills
- Problem-solving abilities
- Interest in automotive service and maintenance
