Apprentice Patient Services Administrator in NHS GP Practice

Role Overview

An exciting opportunity to join a forward-thinking NHS GP practice in South East London, supporting patient services and administrative operations. This role offers comprehensive training and development in a modern healthcare environment.

Key Responsibilities

• Greet and check-in patients on arrival
• Manage incoming calls and patient enquiries
• Schedule and manage patient appointments
• Maintain accurate patient records
• Process clinical documentation and correspondence
• Support clinical staff with administrative tasks
• Ensure confidentiality and data protection compliance
• Contribute to maintaining a welcoming practice environment

Training and Development

The role includes a comprehensive Business Admin Level 3 with Clinical Coding Apprenticeship, covering essential skills such as data protection, customer service, IT systems, clinical administration, and professional workplace practices.