Role Overview
A key customer service position focusing on providing high-quality support in a food distribution environment. You will resolve customer service issues through multiple communication channels, demonstrating excellent judgment and communication skills.
Key Responsibilities
- Manage customer service interactions via phone and email
- Resolve a wide range of customer service issues
- Process and manage credit requests with high accuracy
- Implement process improvements to enhance service standards
- Collaborate across depot teams to maintain exceptional service levels
Requirements
- Strong communication and interpersonal skills
- Excellent attention to detail
- Proactive and collaborative work approach
- Basic IT and financial administration skills
- Passion for customer service excellence
