Role Overview
Join the Student Roost team as a Customer Service Adviser and Housekeeper, working in a dynamic student accommodation environment. This role is critical in providing exceptional support and maintaining a welcoming living space for students.
Key Responsibilities
- Provide first-class cleaning services in purpose-built student accommodation
- Maintain clean and inviting communal spaces and individual resident rooms
- Serve as the primary point of contact for residents
- Support student inquiries, maintenance requests, and daily interactions
- Ensure property safety and compliance with all statutory requirements
Required Approach
Ideal candidates will demonstrate:
- Exceptional customer service skills
- Attention to detail
- Proactive problem-solving
- Ability to work collaboratively
- Commitment to creating a positive student living experience
