Role Overview
An exciting opportunity for an enthusiastic individual to join a vibrant hospitality team, serving as a crucial front-line representative in a customer-focused environment.
Key Responsibilities
- Professionally greet and welcome guests with a warm, friendly demeanour
- Efficiently manage reservations and seating arrangements
- Provide comprehensive menu guidance and enhance guest dining experiences
- Promptly address and resolve customer inquiries
- Maintain impeccable front of house area presentation
- Collaborate seamlessly with kitchen and bar staff
- Support team development by assisting in new staff training
Requirements
- Strong interpersonal and communication skills
- Detail-oriented with excellent organizational capabilities
- Genuine passion for hospitality and customer service
- Flexibility to work varied shifts including evenings and weekends
- Willingness to learn and grow within the role
